Privacy Policy
Your data, your rights. Learn how we protect your information and respect your privacy.
Introduction
Understanding our commitment to your privacy
TicketFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform and services.
Information We Collect
What data we gather and why
Personal Information
We may collect the following types of personal information:
Account Information
Name, email address, phone number, and password when you create an account
Profile Information
Bio, profile picture, organization details, and preferences
Event Information
Event details, descriptions, images, and related content you create
Payment Information
Billing address and payment method details (processed securely through third-party providers)
Communication Data
Messages, support tickets, and feedback you send to us
Automatically Collected Information
Usage Data
How you interact with our platform, pages visited, and features used
Device Information
Browser type, operating system, IP address, and device identifiers
Cookies and Tracking
Information collected through cookies and similar technologies
How We Use Your Information
The purposes behind our data processing
We use your information for the following purposes:
Information Sharing and Disclosure
When and how we share your data
We may share your information with:
Event Attendees
When you create public events, certain information may be visible to attendees
Service Providers
Third-party vendors who help us operate our platform (payment processors, email services, etc.)
Legal Requirements
When required by law, court order, or to protect our rights
Business Transfers
In connection with mergers, acquisitions, or asset sales
We do NOT:
Data Security
How we protect your information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption
Data encrypted in transit and at rest
Security Assessments
Regular security audits and updates
Access Controls
Strict authentication measures
Staff Training
Employee data protection training
Your Rights and Choices
Control over your personal data
You have the right to:
Access
Request a copy of your personal information
Correct
Update or correct inaccurate information
Delete
Request deletion of your personal information
Export
Receive your data in a portable format
Opt-out
Unsubscribe from marketing communications
Restrict
Limit how we process your information
Contact Information
Get in touch with our privacy team
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@ticketflow.com
Phone
+1 (555) 123-FLOW
Address
123 Event St, San Francisco, CA 94102
Questions or Concerns?
We're committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns about this Privacy Policy, please don't hesitate to contact our privacy team.